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Season 1: COVID-19 & beyond: Protecting income in a whole new light
Episode One: Wednesday 8 July, 10am – 12pm
Episode Two: Thursday 16 July, 10am – 12pm
The COVID-19 crisis suddenly and very publicly revealed how exposed our society is to sudden income shocks. Never before has financial resilience (or lack of) and the need to protect our most important asset been so real.
Our inaugural Deskflix season Protecting income in a whole new light will investigate the impact of the pandemic on protection insurance so far; the growing importance of emotional and practical support services available through policies at this time, as well as tips and tactics for intermediaries starting meaningful conversations about financial resilience and keeping policies in force in this challenging new environment.
Featuring industry leaders and expert guests, this two-part series in partnership with LV= will feature keynote speakers, partner-led presentations and panel discussions hosted as a digital broadcast beamed directly to your desktops while on lockdown.
Tune in live on the day – or binge on-demand – this CPD accredited virtual event series also features an exhibition hall, interactive Q&As and networking opportunities.
EPISODE ONE goes live in
Programme - Episode 1
Adam Saville, Editor, COVER
Dr Bippon Vinayak on the impact of COVID-19 on the digital health landscape. The pandemic brought with it unprecedented usage of virtual GP services and the dawn of remote medical screenings, as health technology available through insurance providers took on whole new levels of value. Join the Square Health leader as he reflects on the things we’ve learnt from the crisis so far, what new insights we can take forward beyond COVID, and how the rapid acceleration of digital health tech can help the health and protection space respond to future challenges.
Dr Bippon Vinayak, Square Health followed by live Q&A with Adam Saville
The COVID-19 crisis very suddenly and publically revealed how exposed we are, as a society, to sudden income shocks. Never before has financial resilience (or lack of) and the need to protect income been so real.
Debbie Kennedy, Managing Director, LV= Protection
How to start conversations about financial resilience in the new environment. A guide to advisers branching out to create more meaningful customer connections by communicating the value of protection.
Andy Walton, Protection Proposition Director, Mortgage Advice Bureau
How COVID -19 has transformed the demand, role and take up of ‘added value services’. As consumer behaviour changes, is now the time for us to move on from viewing them as novel ‘added’ extras, and consider them as intrinsic ingredients of protection propositions and advice?
Steve Casey, Marketing Director, Square Health
Justin Harper, Head of Protection Marketing & External Affairs, LV=
What does a typical self-employed or gig economy client look like? How is support for NHS staff, medical occupations and other frontline professions being adapted? On this panel, we will explore how to cater for a range of evolving client needs and how cover is being tailored in light of COVID-19 financial challenges.
Chair: Adam Saville, Editor, COVER
Jeff Woods, Campaigns & Propositions Director, Sesame Bankhall Group
Justin Harper, Head of Protection Marketing & External Affairs, LV=
Naomi Greatorex, Managing Director, Heath Protection Solutions Limited
Adam Saville, Editor, COVER
Programme - Episode 2
Adam Saville, Editor, COVER
The coronavirus crisis brought with it a period of immense upheaval that saw insurers bring in policy exclusions, change underwriting rules and migrate their systems remotely. As a result, it’s been an extremely challenging time for advisers especially, as they attempted to make sense of a situation in constant motion while facing a raft of clients queries. Three months on, the Future Proof founder takes stock of a timeline of unprecedented events and reflects on what the adviser community has learnt so far.
David Mead, Founder of Future Proof and Joint Head of Protection and St. James’s Place Protection
A guide to keeping policies in force in light of the pandemic and what both advisers and insurers can do to help customers who may be struggling financially as a result of COVID-19.
Ian Sawyer, Commercial Director, Assured Futures
Donna Morgan, Business Development Manager, LV=
Financial protection is adapting to meet the needs of an emerging generation. Propositions are being developed for renters, while providers are building value into offerings to meet the changing needs of customers. How are advisers finding new ways to engage with these potential clients and what is the best way to communicate the wide-ranging benefits of financial protection?